What We Built
The Features Nobody Else Has
Built by a 30-year floor operator who knew what was missing. Not a VC feature roadmap. Real dealer problems, solved.
AI Brain · On Your Hardware
Self-Calibrating Lender Routing Engine
Weighted deal outcomes train your routing engine nightly. It picks the right lender before the customer sits down — 68% → 83% first-look accuracy. Every funded deal makes it smarter. Zero cloud dependency.
Replaces: legacy F&I portals (submission only) · legacy F&I software F&I · ProMax
Training Academy · Included
Role-Based Training for Every Position
Foundation → Professional → Elite paths for Salesperson, UC Manager, F&I, BDC, Service Advisor, and GM. Real automotive word tracks, real objection handling, real F&I compliance. Built into the platform — no external LMS needed.
Replaces: legacy sales-training vendor ($2,400/yr) · industry-association training program · External LMS tools
Life Agent · Salesperson Wellness
Financial Coaching for Your Floor Staff
The coach nobody gives a 24-year-old making $70K in commission. Built into the salesperson dashboard: tax owed after every check, savings rate tracking, emergency fund progress, Roth IRA guidance. Modeled estimate: dealers who use it could see 23% lower turnover — not a guaranteed or measured figure (there's no real external customer base yet to measure turnover from). Full methodology at /attribution.
Replaces: Nothing — nobody builds this
Inventory Syndication · Included
Inventory Feed to Every Listing Site
Real-time feed generation for AutoTrader, Cars.com, and Facebook Marketplace, with a direct FTP push to AutoTrader when configured — each marketplace pulls your feed on its own schedule (typically under an hour), not an instant push. AI-generated VIN descriptions per vehicle, not templates.
Replaces: legacy syndication tool ($300–500/mo) · legacy feed-sync tool · Manual CSV exports
Service Retention · Legacy Tool Replacement
Declined Service Follow-Up Loop
14-day auto-text on every declined service. 30-day email follow-up. Digital MPI workflow with photo capture and instant customer notification. NHTSA recall alerts against your active VINs daily. Illustrative modeled impact for a typical single-rooftop service department: recovering ~$40K/month in walked-away revenue, not a guaranteed or measured figure. Full methodology at /attribution.
Replaces: legacy service-retention tool ($300–600/mo) · cloud DMS providers Service
Geo-Fencing · Industry Targeting
Fence Any Industry, Any Market
Target healthcare workers, manufacturing shift workers, logistics drivers, construction crews — by industry, not just by ZIP. Select a city, pick the industry, and Louie auto-populates every employer location in that market as a geo-fence zone. Connect to Google/Meta ad spend in one click.
Replaces: legacy AI vendor (now the conglomerate) ($400–800/mo) · legacy dealer-website platform
BK Pipeline · PACER Integration
Fresh-Start Bankruptcy Lead Engine
Pull Chapter 7 and Chapter 13 filings directly from all 94 US federal bankruptcy courts. Custom date ranges. Court-specific targeting by state, district, and division. Ch. 7 contacts same day of filing — Credit Acceptance and Westlake approve open-BK deals. Your competitors don't know this pipeline exists.
Replaces: BK lead vendors ($500–1,500/mo)
Investment Scoring · legacy pricing tool Equivalent
Inventory-Pricing-Tool-Level Vehicle Intelligence
Every unit in your inventory scores on 5 dimensions: market days supply, price-to-market %, acquisition cost relative to MMR, recon investment, and days since acquisition. Tells you exactly which cars are gold and which are disasters before they age to 60 days.
Replaces: legacy pricing intelligence ($1,000–2,000/mo) · Stockwave
Agentic AI · Real Tool Use
8 Agent Teams, 29 Agents That Act, Not Just Report
The AI brain uses real Claude tool-use loops — it reasons, calls your inventory/lender/BDC tools, acts, and debriefs. Nightly reweight of lender scores at 1:30am. 20 cron jobs running autonomously. Real SMS engine drafts and sends text follow-up (human-reviewed by default); phone call answering is built but not yet live pending a carrier-side fix outside our control. Not a chatbot — an operator.
Replaces: legacy AI voice platform ($800/mo) · legacy call tracking · legacy AI vendor
BHPH · 20 Dedicated Modules
The Only DMS Built for Buy Here Pay Here
Metro 2 file generation (you submit via your own e-OSCAR membership or furnisher agreement). Skip trace integration. OFAC real-time compliance. State-specific repo rules for all 50 states. Collections AI with predictive delinquency. GPS device management (requires GPS vendor account). Amortization schedules. TILA/Reg Z disclosure automation. Enterprise DMS ignores this market — we built for it.
Replaces: legacy BHPH software ($200–400/mo) · legacy collections software
Compliance · FTC Safeguards Built-In
Turnkey FTC Safeguards Compliance
SMS one-time-code MFA enforced for all users with a phone on file. AES-256 encryption at rest (LUKS-mounted data volume). FTC Safeguards tracker with real gap analysis. OFAC real-time via Treasury SDN. E-sign with ESIGN Act compliance. CFPB adverse action automation. SOC 2 Type I in progress (no committed date); Type II targeted Q1 2027 — no separate compliance tool needed.
Replaces: Compliance tools ($200–500/mo)
Louie Report · Weekly Intel
Dealer Intelligence Before Your Competitors See It
Issue #47. Every Tuesday: lender rate moves, legacy DMS drama, market signals, BHPH trends, competitive intelligence. The only dealer-specific intelligence publication in the market. Subscribe free. Read by GMs and dealer principals nationwide.
Replaces: Expensive industry intel subscriptions
White-Label · Multi-Brand Groups
Your Name. Your Colors. Your Software.
White-label the entire platform for multi-brand groups or OEM deployment. Six ready-made color themes (navy-gold, midnight-red, slate-blue, forest-amber, charcoal-silver, navy-emerald), logo swap, and platform name — one-time config, instant rollout across every rooftop.
Replaces: Expensive rebrand contracts with DMS vendors who won't do it
Westlake Financial · Lender Routing
Westlake Rate & Tier Matching
Louie's lender-routing engine knows Westlake's real tier structure (A through E, by FICO band) and ranks it against the other 57 lenders in the 58-lender matrix for every deal. A direct credit-app submission API to Westlake's own dealer gateway isn't built yet — this is routing intelligence, not a live submission integration.
Replaces: manually checking which lenders fit a deal
Backed by: src/routes/lender-routing.js (PROGRAMS table)
Credit Acceptance Corp · Lender Routing
CAC-Aware Routing
Credit Acceptance Corp returns an advance amount, not an approve/decline — Louie's routing engine models that difference (LTV cap of 999 = advance-based, no traditional cap) instead of treating CAC like every other lender. A direct live API connection to CAC's own portfolio-advance system isn't built yet.
Replaces: treating every lender the same way when structuring a deal
Backed by: src/routes/lender-routing.js (PROGRAMS table, max_ltv:999 convention)
